Unsaid Library - Precious Emotions in Jewelry

FAQs

Enjoy complimentary shipping and returns on all orders

Product

Where are the jewels manufactured?

Are the products handcrafted?

Where do you source your materials?

Are these real diamonds and gold? Are they certified?

Do you offer engraving services?

How may I personalise my order?

What is your return / exchange / refund policy?

Do you offer repair services?

How do I take care of my jewelry?

How do you judge a diamond?

Brand / Company background

How long has this brand been around?

Who are the founders / team behind this brand?

Digital

Do you deliver globally?

How many days does it take once an online order is placed?

Is my online payment secure?

Where can I find Unsaid Library on social media?

Exchange Policy

What if I want to return my product?

What if the jewel is defective?

What if I ordered the wrong piece or the wrong size?

Shipping

In how many days will I receive my product?

How do I track my order?

Which courier service delivers my product?

Do I have to pay for delivery?

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